1. Who We Are
Drip Dry SEO ("we", "us", "our") is a digital marketing agency specialising in SEO, website design, and AI search visibility for waterproofing and foundation repair contractors. Our website is located at https://www.dripdryseo.com.
For privacy enquiries, contact us at: [email protected]
2. What Data We Collect
We collect the following categories of personal data:
- Contact information: Name, email address, phone number, and company name when you submit a contact form or request an audit.
- Usage data: IP address, browser type, pages visited, time spent on pages, and referral source (collected via analytics cookies, only with your consent).
- Communications: The content of messages you send us via our contact form or email.
We do not collect payment information directly. Any payments are processed by third-party payment processors subject to their own privacy policies.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide the services you have requested.
- To send you marketing communications (only with your explicit consent, which you can withdraw at any time).
- To analyse and improve our website performance (analytics cookies, only with consent).
- To comply with our legal obligations.
Our legal basis for processing your data is: (a) your consent, (b) the performance of a contract, or (c) our legitimate interests in operating and improving our business.
4. Cookies
We use the following categories of cookies:
- Strictly necessary cookies: Required for the website to function. These cannot be disabled. They include session cookies and security tokens.
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). Only set with your consent.
- Marketing cookies: Used to track visitors for advertising purposes (e.g., Google Ads remarketing). Only set with your consent.
You can manage your cookie preferences at any time by clicking .
5. Data Sharing
We do not sell your personal data. We may share your data with:
- Service providers: Third-party tools we use to operate our business (e.g., email providers, analytics platforms). These providers are contractually bound to protect your data.
- Legal authorities: Where required by law or to protect our legal rights.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 3 years. Analytics data is retained for up to 26 months.
7. Your Rights (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate data.
- Right to erasure: Request deletion of your personal data ("right to be forgotten").
- Right to restriction: Request that we restrict processing of your data.
- Right to data portability: Request your data in a portable format.
- Right to object: Object to processing based on legitimate interests or for direct marketing.
- Right to withdraw consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
8. Your Rights (CCPA — California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to delete: Request deletion of your personal information.
- Right to opt-out: We do not sell personal information. If this changes, you will have the right to opt out.
- Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise your CCPA rights, contact us at [email protected] or call 1-855-787-3349.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS via Cloudflare's global edge network. However, no method of transmission over the internet is 100% secure.
10. International Transfers
Our website is hosted on Cloudflare's global network. If you are located outside the United States, your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection law.
11. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
12. Accessibility (ADA)
Drip Dry SEO is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards (WCAG 2.1 Level AA). If you experience any accessibility barriers on our website, please contact us at [email protected] and we will make every effort to resolve the issue promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.
14. Contact Us
For any privacy-related questions, requests, or complaints, please contact:
Drip Dry SEOEmail: [email protected]
Phone: 1-855-787-3349
Website: www.dripdryseo.com